Frequently Asked Questions

How can I contact Porter Music Box?
You can call us at 800/635-1938 or email us at jims@portermusicbox.com.
How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.
What happens after I’ve placed my order?
Coming soon...
How are products delivered to me?
Coming soon...
What is your refund or exchange policy?
All sales are final.
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Privacy Policy

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.